Refund Policy for TradingShala Online Courses
At TradingShala, we strive to provide you with the best learning experience through our online courses. We understand that circumstances may arise that lead you to reconsider your purchase. Therefore, we have outlined our refund policy to ensure a fair and transparent process.
7-Day Refund Policy:
- Eligibility:
- The 7-day refund period begins on the date of your course purchase.
- To be eligible for a refund, you must request it within the 7-day period.
- Refund Procedure:
- To initiate a refund, send an email to [refund@tradingshala.com] within the 7-day period, stating your name, course purchased, and the reason for the refund.
- We will acknowledge your request and provide instructions on the next steps.
- Verification:
- We may ask for additional information to verify your eligibility for a refund.
- Refunds are processed based on the original payment method.
- Refund Approval:
- If your request is approved, we will process the refund within [X] business days.
- Refunds are subject to any transaction fees charged by payment processors.
- Refund Denial:
- Requests made after the 7-day period will not be eligible for a refund.
- Refunds are not applicable to any course completion certificates or badges earned during the course.
- Contact Information:
- For refund inquiries or assistance, contact us at [refund@tradingshala.com].
- Changes to the Refund Policy:
- TradingShala reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately and communicated through our website.
We appreciate your understanding of our refund policy, which is designed to ensure fairness and maintain the quality of our online courses. If you have any questions or concerns, please reach out to us at [customer.support@tradingshala.com].
Thank you for choosing TradingShala for your stock market training needs.
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(Note: Customize the email address, time frame, and other details based on your specific business operations. This template serves as a general guide and should be reviewed by a legal professional to ensure compliance with local laws and regulations.)